MR Computing Ltd

Mobile IT Support for Business and Home

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MR Computing Reviews

Excellent

MR Computing Ltd

5.0

Based on 126 reviews

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JOHN MICHAEL KELLY

Service by Mark and Sue is excellent. Their expertise and experince is fantastic. My problem was fixed the next day after collection. I would recommend Mr Computing Ltd without hesitation. Mike

Response from the owner: Superb Mike. Thanks so much for leaving a review.

Vivienne Field

MR Computing guided me on the purchase of a replacement Mac which they then installed, and transferred all existing files from my vintage machine. The process was completed very quickly, efficiently, and was also reasonably priced. All services, internet, email and printer all connected without a problem. They collected my old machine for secure disposal and wiped the drive to destroy the data. This was three months ago and everything has worked perfectly since. I am a very happy customer and highly recommend MR Computing.

Response from the owner: Hi Vivienne, we are really pleased that you are happy with your new Mac and how we set it up for you.Thanks very much for taking the time to write us a review.Mark and Sue

Jane Sherwood (JaneS)

Mark was punctual and extremely focused on our problem, we were in a muddle with all our devices. He sorted us out, explained in layman's terms and has set us up so we can manage our own devices. An outstanding service.

Response from the owner: Thanks Jane. As I said on the day. It was an absolute pleasure helping you both. Lots of light bulb moments and opportunities to make a big difference. Thankyou!

len hurlstone

Prompt and efficient service from Sue. Gave good advice to a layman. Second time i have needed Mr Computing Ltd. and would recommend them to any person in trouble with their lap top.

Response from the owner: Thanks Len. Very kind of you to take the time to write us a review.I’ll make sure Sue sees this.Thanks againMark

Carol Millwood

This is the second time I have used Mark from MR computing and, as before, he was punctual, polite and pleasant to deal with. Although clearly an expert, he does not talk in jargon and does not make me (an IT idiot) feel foolish. I recommend him highly.

Response from the owner: Thankyou Carol. You’re no idiot. Don’t sell yourself short. 😁Thanks for using us today.

Steve Oliver

I’m so grateful to Mark for helping me out. He was quick to respond, worked diligently, and was a pleasure to deal with. My laptop was fixed in no time, and the whole experience was stress‑free. I can certainly say I have found my go‑to IT specialist for my personal and business IT issues. I honestly can’t recommend MR Computing highly enough.

Response from the owner: I really enjoyed working for you Steve.Thanks very much for the kind words and recommendation.Hope to see you soon but not too soon for your sake 😉😁CheersMark

Francis POLE

Excellent service - as usual!Thank you!

Response from the owner: Hi Mr Pole, Thankyou very much for your kind words.Sue

Joy Spittles

Yet again Mark and Sue did an excellent job, this time replacing my ageing laptop. Recommended a suitable product, set it up and installed it to make it as simple as possible and super easy for a 'dinosaur' like me to operate! They are always so helpful and patient and I would highly recommend their company for any computer problems or queries.

Response from the owner: Thanks Joy. A cracking end to an insanely busy week and a nice way to start the bank holiday weekend.It was a pleasure working for you.Mark

terry watson

very friendly and efficient migration assistance

Response from the owner: Thankyou Mr Watson. I’m glad you’re happy. Any issues, let me know. Mark

Katy Jones

Mark responded to my WhatsApp message promptly. After I told him about the issue he was able to come out to me the next day. The issue was resolved and I found Mark helpful, pleasant and explanatory.Thank you very much.

Response from the owner: Thankyou very much! Really pleased you’re happy and glad we could help.Mark

Sarah Purchase

Excellent Service-I an highly recommend Mark and Sue. I had a really slow computer and its now superfast.

Response from the owner: Thanks Sarah, the upgrade made a big difference didn’t it?!Thanks for the review.Mark

Dave Andrews

Had some issues with our Computer so contacted Sue at Mr Computing. she was very prompt and extremely helpful and sorted the issue very quickly. I would not have any hesitation to recommend Mr Computing Ltd a very helpful and knowledgeable company to work with

Response from the owner: Thanks for taking the time to write me a review Dave. We really appreciate the kind words. Sue

Keith Sharp

Excellent service, fixed the problem I had with Mail and made other adjustments to avoid potential problems. Very friendly and efficient and I thoroughly recommend.

Response from the owner: Thanks Keith. Good to see you again. Mark

Sheila Crawley

Excellent service from both Sue and Mark who adviised me and obtained a new laptop for me Mark transfered everything from my old one onto the new one.

Response from the owner: Thankyou Sheila. We’re very glad you’re happy.Mark & Sue

Gerard Moore

Excellent service will keep using when required for PC problems

Response from the owner: Thank you Gerard. We’re glad you keep choosing us.

Dennis Ruffles

Thank you so much Mark for resolving my printing problem and anti virus issues. I can recommend your company to very one whohas PC problem's and will be calling you again if I get any other problems.Regards and thanks once again

Response from the owner: Thanks Dennis. Very nice to meet you today.Thanks for the review it’s very much appreciated.Mark

Martyn Saines

My Laptop Crashed. Very prompt, knowledgeable, efficient and polite service to put it right, working fine now. Thoroughly recommend them.

Response from the owner: Thanks Martyn. Glad we could help.

Gary Shambrook

First class service from initial spec for new PC, through to quick delivery and installation. Installation very thorough ensuring my specific setup was dealt with exactly as I desired. Great support as ever.

Response from the owner: Thank you Gary. Always a pleasure helping you.Mark

Alan Broughton

Mark and Sue continue to provide excellent service and we are very happy to recommend them

Response from the owner: Thanks Alan. Really appreciate you taking the time to leave a review.

Dave “Grandad” Bryce

Thank you for all your help, excellent service, swift and punctual. You do a great job both of you. Thank you again.

Response from the owner: Thanks Dave. We try our best. Thanks for the recognition.

Stephen Grainger

Brilliant service from both Mark and Sue and within 24 hours after a visit had us up and running with our new laptop, highly recommended and look forward to keeping in touch! 😀

Response from the owner: Fantastic Stephen thanks for the review.

Chris Drinkall

Great service from Mark. Fixed all the issues on my laptop including onedrive and slowness of system. Thank you and definitely would use your services again. Highly recommend

Response from the owner: Thanks Chris. The Business fixes were nice but the really satisfying one was the little “extra” one as I was leaving 😉😁I hope it had the desired effect and that he’s happy.Thanks for the review.Mark & Sue

Linda

Fantastic service! Thank you Sue for sourcing my new laptop and thank you Mark for installing it, transferring all my data and going through all the new features and additions with me. The service was amazing, I didn't have to do a thing except choose which model I wanted. You made the whole process so easy, for which I thank you! Would highly recommend, you will not be disappointed with the service!

Response from the owner: Hi Linda, thanks for trusting us to source, transfer data to & setup your new computer. It’s a leap of faith given it’s the first time you’ve used us but we REALLY appreciate you choosing us and leaving this amazing review.ThanksMark & Sue

Gerald Sharp

excellent prompt service very efficient & knowledgeablemany thanks for sorting my computer problems

Response from the owner: Thank you Gerald. Your new laptop is on its way. Sue will be in touch to book me in to set it up and transfer all your data when it arrives. See you soon. M

Phil Hobson

Mark came to my house this morning to fix a fault with my PC, what a great experience.Mark arrived spot on time and was extremely professional and friendly.Even though it was an unusual problem he soon got to the bottom of it and now everything is working perfectly.I think the price was extremely fair and wouldn't hesitate to recommend Mark and MR Computing to anyone needing help with their computer.A big thank you to Mark for all his kind help.

Response from the owner: Always a pleasure to help such nice people. Not a problem at all. Thanks for the review and for the chat with both of you about our shared passion.Mark

Nigel Bird

Quick, efficient and very reliable.

Response from the owner: Thanks Nigel, very much appreciated. Mark

Tom Grist

Amazingly quick service. Mark is not only a very pleasant chap but he also knows his stuff.Strongly recommend MR Computing

Response from the owner: Thankyou Tom. Great to meet you today and thanks for allowing us to bring your appointment forward.

Anne-Marie Morgan

Mark and Sue's service is second to none. They really know their stuff and are prompt, reliable and efficient. Definitely recommend.

Response from the owner: Thank you Anne-Marie. It was good to meet you on Thursday.If anything needs adjusting or altering, on the new laptop, let us know and we’ll sort you out with some remote support.M

Christopher Peacock

Excellent service and rapid response. Would highly recommend.

Response from the owner: Thankyou very much Christopher. Good to meet you and your gorgeous dogs.

Linda Wilson

MR Computing recently supplied and installed a new PC for me. Excellent service from both Mark and Sue and I’m delighted with the new installation. Mark even managed to transfer my very old accounting software program which I was very concerned about and for this reason I had been putting off changing to a new computer for some time ! I would thoroughly recommend MR Computing for their prompt and efficient service.

Response from the owner: Thanks Linda. Most things are possible and I’m glad you’re happy with the outcome.

Neil Hills

As always Mark did a superb job. He is our number one go to man for anything computer related

Response from the owner: Thanks Neil. Good to hear you’re happy with our work.

Colin Cox

Prompt service and happy to recommend for those minor computer glitches that mere mortals just cannot quite ‘fathom’ 🤔 I would have given a 5* rating but there was one ‘issue’ that even had Mark beat 🫡

Response from the owner: Thanks Colin. Good to meet you today. Glad we got most of your issues fixed.We generally find that HP are the best supported AirPrint Printers. If that’s an option one day then let me know and I’ll pick you one out and visit to set it up.

Lyndy

Mark & Sue are both professional & friendly. Their help, knowledge & technical support has always been excellent & so reassuring. I've been using them for years & can highly recommend both the quality & value of their service.

Response from the owner: Thanks Lindy, really good to see you yesterday. Have a great weekend and enjoy the new computer.Mark.

Chris Keates

Excellent support for laptops and printers today. Highly recommend.

Response from the owner: Thankyou. Nice to meet you both.

Philippa Robinson

I can always rely on Mark and Sue to meet my tech support needs , and today was no exception. I cannot recommend their service highly enough ! Philippa

Response from the owner: Great to hear Philippa. Thankyou so much.

Alex McConnell

Excellent service - prompt and efficient and very helpful in resolving the IT issue I was experiencing. I would definitely recommend MR Computing.

Response from the owner: Fantastic Alex. Thanks very much. Good to meet you today.As I said before I left, please let me know what the outcome is. Thanks, Mark

Mary Sharpe

As usual Mark was very helpful and patient. I have used Mark for some time and will continue to do so. I would recommend him to any one needing help with their computer.Mary

Response from the owner: Thanks Mary, lovely to see you again today.Given it’s intermittent, let me know if it happens again and I’ll pop in on the way home.Thanks for the review, Friday reviews are the best 😁Mark

Aslam Awan

Very happy with service and price!

Response from the owner: Really really pleased you were happy enough to leave a review Aslam. Thankyou very much!

adrian vanhintum

Wouldn't hesitate to recommend Mark and Sue. They provided a friendly, efficient service both during a home visit and working remotely to solve our email problems. They were punctual when visiting and also when working remotely and responded quickly to our phone/email messages. Thanks to them both for a stress free experience.

Response from the owner: Thanks Adrian. We’re pleased we managed to help make your email more reliable.

gilian ross

A fantastic service. Thanks Mark for being a life saver and putting everything back to normal.

Response from the owner: Thanks Gillian, what a horrible situation you found yourself in. I’m glad we could help sort it out, explain how it probably happened and also how to avoid it again in the future.Have a great Christmas.Mark & Sue

David Browning

Once again excellent service from Mark and Sue; new lap top supplied and set up with prompt, efficient and friendly service. Highly recommended.

Response from the owner: Thanks David. It’s was a pleasure working with you. Thanks Mark

Christopher R

Good job - came within the hour and fixed problem, thank you.

Response from the owner: Thank you Mr Romyn. Have a great weekend!

Ben Abel

Really useful local service. Got a next day appointment to fix issues with my printer not connecting to our home network. All resolved and improved after Mark’s visit.

Response from the owner: Thanks for taking the time to leave a review for us Ben. Much appreciated and glad everything is much more reliable now.

Derek Suttle

Prompt and efficient service. The upgraded drive on my ageing PC has dramatically speeded up it's performance. Thank you.

Response from the owner: Thanks Mr Suttle. SSD upgrades are one of the best, and for us, one of the most enjoyable pieces of work.They’re a great way to speed up a sluggish computer and improve its longevity too.Thanks very much for your review.Mark

Anthony Kavanagh

Unable to help on this occasion, but prompt reply and good advice.

Response from the owner: Hi Anthony, thanks for getting in touch, I’m afraid the level of damage on your laptop made it unlikely that any repairs carried out would provide you with a reliable long term solution.We would rather not attempt a repair that is likely to cost more than the laptop is worth and/or fail soon after.I’d replace it. If you’d like us to send you a spec/cost for a replacement, do let me know.ThanksMark

Joanne Long

Brilliant Mark works at your own pace.

Response from the owner: Thanks very much Joanne.Good to see you again today.Mark

John Smith

I can highly recommend Mr Computing. Just had Mark set up a new computer and printer. He was extremely friendly and very thorough in getting everything working properly and transferring all my files and folders from my old system. I will definitely be keeping his contact details and he will be my first port of call in future.

Response from the owner: Thankyou John. I’m glad you’re happy with your new computer and how we set it up.Mark

Michael Morrison

Mark supplied a new computer and software to replace my old machine and set it up with a new printer that I sourced. All files seamlessly transferred, and instruction on new software received. All done with courteous and patient attention to an 'older' user! Just perfect.

Response from the owner: Thanks Michael, we love it when a plan comes together and love it even more when someone appreciates our efforts publicly.Thank you very very much.Mark & Sue

Lucy P

Fast and concise, fixed a problem with my graphics within a couple of days. Fairly priced and friendly service!! Recommend!!!!

Response from the owner: Thanks Lucy. That was a tough one with it being so intermittent.If it hiccups again let us know and we’ll go again.M

Carole webster

Excellent service as always. Printer problem resolved and dogs very happy to see Mr C againThank you- & will continue recommending you

Response from the owner: Thanks Carole & John. It’s been a while which is good. Glad I could help today. Thanks very much for the review.Gorgeous dogs!M

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