MR Computing Ltd

Wouldn't hesitate to recommend Mark and Sue. They provided a friendly, efficient service both during a home visit and working remotely to solve our email problems. They were punctual when visiting and also when working remotely and responded quickly to our phone/email messages. Thanks to them both for a stress free experience.

Response from the owner: Thanks Adrian. We’re pleased we managed to help make your email more reliable.

Joy Spittles

Cannot rate Mark and Sue highly enough for their patience and help. Sue today installed a new anti virus system on my computer in a completely stress free manner.Was so very grateful to Mark who came out in December to sort out a problem with my laptop and recommended the anti virus system that Sue did for me today. Super efficient and very friendly and explained everything so clearly and simply. I could not have wished for better service and would highly recommend Mark and Sue for all computer needs.

Response from the owner: Hi Joy, thanks so very much for the glowing review.Really nice to meet you today to help and to admire the view from your house.Thanks again!Mark

gilian ross

A fantastic service. Thanks Mark for being a life saver and putting everything back to normal.

Response from the owner: Thanks Gillian, what a horrible situation you found yourself in. I’m glad we could help sort it out, explain how it probably happened and also how to avoid it again in the future.Have a great Christmas.Mark & Sue

David Browning

Once again excellent service from Mark and Sue; new lap top supplied and set up with prompt, efficient and friendly service. Highly recommended.

Response from the owner: Thanks David. It’s was a pleasure working with you. Thanks Mark

Christopher R

Good job - came within the hour and fixed problem, thank you.

Response from the owner: Thank you Mr Romyn. Have a great weekend!

Ben Abel

Really useful local service. Got a next day appointment to fix issues with my printer not connecting to our home network. All resolved and improved after Mark’s visit.

Response from the owner: Thanks for taking the time to leave a review for us Ben. Much appreciated and glad everything is much more reliable now.

Derek Suttle

Prompt and efficient service. The upgraded drive on my ageing PC has dramatically speeded up it's performance. Thank you.

Response from the owner: Thanks Mr Suttle. SSD upgrades are one of the best, and for us, one of the most enjoyable pieces of work.They’re a great way to speed up a sluggish computer and improve its longevity too.Thanks very much for your review.Mark

Anthony Kavanagh

Unable to help on this occasion, but prompt reply and good advice.

Response from the owner: Hi Anthony, thanks for getting in touch, I’m afraid the level of damage on your laptop made it unlikely that any repairs carried out would provide you with a reliable long term solution.We would rather not attempt a repair that is likely to cost more than the laptop is worth and/or fail soon after.I’d replace it. If you’d like us to send you a spec/cost for a replacement, do let me know.ThanksMark

Joanne Long

Brilliant Mark works at your own pace.

Response from the owner: Thanks very much Joanne.Good to see you again today.Mark

John Smith

I can highly recommend Mr Computing. Just had Mark set up a new computer and printer. He was extremely friendly and very thorough in getting everything working properly and transferring all my files and folders from my old system. I will definitely be keeping his contact details and he will be my first port of call in future.

Response from the owner: Thankyou John. I’m glad you’re happy with your new computer and how we set it up.Mark

Michael Morrison

Mark supplied a new computer and software to replace my old machine and set it up with a new printer that I sourced. All files seamlessly transferred, and instruction on new software received. All done with courteous and patient attention to an 'older' user! Just perfect.

Response from the owner: Thanks Michael, we love it when a plan comes together and love it even more when someone appreciates our efforts publicly.Thank you very very much.Mark & Sue

Lucy P

Fast and concise, fixed a problem with my graphics within a couple of days. Fairly priced and friendly service!! Recommend!!!!

Response from the owner: Thanks Lucy. That was a tough one with it being so intermittent.If it hiccups again let us know and we’ll go again.M

Gary Shambrook

Once again Mark and Sue to the rescue! BT mail problem identified quickly and effortlessly by Mark. Quick fix and longer term suggestions for a more efficient email system.Thanks to you both for providing such a personable and speedy response.

Response from the owner: Thank you Gary.Mark

Carole webster

Excellent service as always. Printer problem resolved and dogs very happy to see Mr C againThank you- & will continue recommending you

Response from the owner: Thanks Carole & John. It’s been a while which is good. Glad I could help today. Thanks very much for the review.Gorgeous dogs!M

Julie Jones

Helped me with a very slow computer which was needed for exams. Fitted a new hard drive for me and installed the required exam software, it runs like a new machine! Also sorted out a printer software problem for me. They are always very helpful, and always on time for appointments and are very efficient. I would recommend them to anyone. Thank you Mark and Sue.

Response from the owner: Friday seems to be review day. Another amazing review, another Friday.Thankyou so much for taking the time to write it.Sue and Mark

Julie Reilly

Always fantastically helpful and friendly. New computer sorted with all my files on ready to go. Thanks Mark and Sue for your help, wouldn’t go anywhere else!

Nicky Dempsey

Hi have used MR Computing for many years and would recommend them without hesitation. Mark and Sue are extremely patient as I am a self-confessed 'tech-dinosaur'.Mark and Sue never stop what you are doing please - keep the same excellent serviceNicky

Response from the owner: Hi Nicky, we’ve known each other for a while haven’t we?!Thanks for the cracking review. Much appreciated. Mark

hilary freeman

Mark and Sue were amazingly helpful in purchase and set up of new laptop and peripherals, upgrading from Windows 7 to 11. Ideal for anyone who doesn't have the confidence to do this for themselves. Warmly recommended.

Response from the owner: Thankyou Hilary. Good to meet you yesterday and I’m glad replacing your old computer with a new one wasn’t the terrible experience you were expecting it to be.Mark

Natalia Ewington

Mark was very knowledgeable and helpful. Spent 2 hours with us sorting all our issues. Very satisfied.

Response from the owner: Thank you Natalia, we got a lot done didn’t we?!Thanks for the review!Mark

Michael Good

Mark soon fixed my desktop problem, but I feel the price I paid for 30 minutes work was excessive.

Susan Cash

Very prompt and very efficient. Helpfully sorted my problems very quicklyWould certainly recommend

Response from the owner: Thank you Susan. Lovely to meet and help you today.Mark

Monica Carly

Very quick to respond and worked hard to resolve a difficult problem, all done efficiently and competently and at a most reasonable price. I would certainly recommend this company.

Adam Bowdery

I was recommended these guys and they didn’t fail to deliver. From the first point of contact with Sue to getting me scheduled in for a remote appointment with Mark.Mark called at the agreed time and explained everything to me, he then proceeded to fix my computer, very professional and a Life saver!Would highly recommend MR Computing for any issues & will use again for sure if the need arises! Thank you

Response from the owner: Thanks Adam. Happy we could help.

Terry Greenwood

Mark & Sue are always so helpful.First Class!

Marjorie Thompson

Again thank you for the help and patience with us Oldies.

Response from the owner: Thank you. No problem at all. I’m glad we could help. Mark

David Risby

A very good efficient and friendly service.Would certainly recommend them.

Response from the owner: Thankyou David. Have a great Christmas.

Ian Butler

Mark came round to install a mesh network as we had dead patches in our house and Sky Q just wasn’t up to the job. We now have 40mb/s in every room and no more running out of 4G data wails from grumpy teen. Mark was incredibly quick and the process was completely non intrusive compared to a hardwire solution. And he likes dogs! What a guy! Thank you Mark and Sue.

Response from the owner: Thanks very much Mr Butler. It’s a good setup isn’t it?Love dogs. Would have been a vet if my grades had been high enough. Not to be though so I make up for it with my own and other people’s pets. 😂Thanks again.Mark & Sue

Debbie Smith

Professional, personable and found the fault very quickly. Arrived promptly. Well done.

Response from the owner: Thanks Debbie, lovely to meet you yesterday. Mark

Alan Simmons

Great service and high calibre expertise. Very reliable too.

Response from the owner: Thank you Alan.

Joy Spittles

So happy to have found Mark and Sue who provided such a prompt and efficient service and sorted out my computer problems so quickly and without stress! I would highly recommend this company and feel so much happier that any problems I may have in the future will be dealt with so easily.

David Pullan

Mr Computer (or Mark) is a wonder. Super quick. Super friendly. And determined to leave you as a very happy customer. He has done exactly that. I've never experienced such quick broadband. Thank you Mark and Sue.

Response from the owner: Fantastic. It was lovey to meet you both. As I mentioned when I was with you, wireless range improvement and SSD upgrades are so satisfying.The improvements are always night and day.Thanks for taking the time to leave us a review. Much appreciated.Mark

Janice Ann Rossi

After Mark had remotely worked on my PC, I been using it for 1 month and it has been faster. Extremely happy with the service

Response from the owner: Thanks Janice. That’s great to hear. M

Julian Forshaw

I have always been impressed with the quick and efficient service that Sue and Mark have given me over the years. The most recent visit this week was no exception

Response from the owner: Julian, thanks so much. Always a pleasure to visit you and chat about non IT topics too.

Michael Sutcliffe

Another very happy customer. Quick and effective

Response from the owner: Thanks for taking the time to leave us a review Mr Sutcliffe.

simon Whicker

We needed to extend our wireless network through the house and down to a barn and Mark had the equipment and installed it exceptionally quickly and cost effectively. Great service.

Response from the owner: Thankyou very much for your review Mr Whicker. See you again soon for the next stage.

Christine Creasey

My first time using this company and I am so pleased I found them. Both Mark and Sue are soooooo friendly and helpful. Very prompt response to my initial enquiry in a very short time my concerns are all resolved. Thank you. I definitely recommend this company and will use again in the future.

sylvia9882

We had a printer problem. Found MR Computing and emailed Sue. She responded promptly and it was arranged that Mark would come out. This family owned business is highly recommended, the hourly rate is reasonable,the service is excellent, friendly and efficient. Most appreciated for going far more than just the extra mile .Peter and Sylvia

Response from the owner: Thankyou both. So glad we got to the bottom of your problem in the end. Thanks. Mark & Sue

Lynn Jones

Excellent remote service given by Sue sorting out email problems. Would thoroughly recommend this family run business and would have no hesitation using them again.

Vivien Shiplee

Lovely people offering a wonderfully quick and efficient service.

Response from the owner: Thank you Vivien and thanks for giving us the opportunity.

Stephen Jusypiw

Friendly and efficient remedy to an annoying software problem - thanks!

Response from the owner: Thankyou Stephen. I’m glad Sue was able to help you. Thanks Mark

ian rogers

Excellent service and very prompt to deal with my PC problem highly recommended

Response from the owner: Hi Ian, thanks very much.

John Cox

As ever terrific service and good to deal with

Response from the owner: Thanks very much John. I hope you enjoy the reconditioned computer we supplied and set up today. That SSD will make ALL the difference. Mark

Keith Muir

superb service once again, at very reasonable cost

Response from the owner: Thanks Keith. It's always good to receive a positive review but at the end of a busy Friday and at the end of a ridiculously busy week is my personal favourite.

Linda Wilson

I would highly recommend Mark and Sue who have helped me out on several occasions with their fast efficient service - its so reassuring to know there is somebody just a phone call away to resolve technical issues which can blight the day!

Response from the owner: Thanks Linda. So so nice to receive and read this at the busiest time of the year with a week to go till Christmas and working hard to maintain the level of service we aim to keep all year round.

Geoff Kells

First class service, understanding and support, taillored directly in relation to your individual needs. We have used Mark and Sue previously And would highly recommend this company.

Pauline Whiteman

very helpful, and friendly, and give good adviseVery pleased with their service, and would recommend them

Response from the owner: Thank you Pauline. I’ll pass your message on to Sue who dealt with you.Have a fantastic Christmas.Mark

Irene White

Sue and Mark have assisted me a couple of times this year which has been a huge relief as many of us just do not know what to do with all the technology involved. Highly recommend them.

Response from the owner: Thank you Irene. Really glad Sue could help you today. Have a great weekend.

Barry Penfold

Fantastic service, would definitely recomend - thank you Mark & Sue :)

Response from the owner: Thanks Barry. We’re glad you’re happy with our service.Mark

Pat Watkins

I highly recommend Mark and Sue. Efficient, polite and nice to know a phone call will bring a visit and leave you sorted out without you feeling like an idiot.

Response from the owner: Thank you Pat. Always nice to end a busy week on a good review. 🙏🏻

Malcolm Page

Mark Rickman did a first class job in setting up my new PC on Windows 11. He successfully transferred all my data from my old PC and left me with all my required useful programs working without any problems.I had been using Windows 8.1. and had read Windows 11 was not easy to master. Mark assured me I would have no trouble at all in working my way through the new layout and apps.I can recommend using Mark's services.

Response from the owner: Really really pleased that you’re not only happy with our work but also with Windows 11. It’s not as daunting as you expect is it?!Thank you MalcolmMark

Ray Bartram

First time of using Mr Computer. Could not have wished for better service. Will go back when the need arises.

Response from the owner: Thankyou Ray. Good to meet you today! Mark

LJ Robinson

Fantastic service, as always. My phone message was responded to within minutes, appointment made and issue sorted out speedily. 10 out of 10!

Response from the owner: Lovely review, Thank-you Mrs Robinson.

Jenny Sharples

Thank you once again, Mr Computing, for excellent and efficient work, completed with care and expertise in a friendly and helpful manner.

Response from the owner: Thanks Jenny

TONY CLARKE

Excellent, efficient and prompt service. Mark worked over the weekend migrating our mailboxes and did a fantastic seamless job. Highly recommend

Response from the owner: Thankyou Tony. Much appreciated.

Henry Black

i have received excellent service from Mr Computing Ltd and would recommend them without hesitation.

Response from the owner: Thank you Henry

John Garner

As always a very efficient service. If I have trouble with my computer Mark always comes out very promptly & fixes it. In this case my Annual Domain was due for renewal & he reminded me.

Response from the owner: Thanks John.

Monica Rogers

I was delighted by how quickly my phone call was answered, an appointment made and the problem was sorted out efficiently and successfully following a visit.

Response from the owner: Thank you very much Monica. Glad we could squeeze you in before the Jubilee weekend.

Kate Smith

Excellent, efficient and prompt service. Mark worked over the weekend migrating our mailboxes and did a fantastic seamless job. Highly recommend.

Al Allchorne

Great service very good support Most helpful

Renée Canter

I got some time booked with Mark really quickly. I run my own business on my own and there were just a few technical bits I didn't know how to resolve with my laptop and email. Mark came up trumps as usual. We worked through my list and he also gave me some advice on how my laptop was performing and wireless working at home that I'm going to research and more than likely go with. Thanks Mark & Sue

Sherrie Streetley

Fantastic service! Messaged this morning in sheer panic as needed a new laptop set up within hours. Mark called and sorted it all. Friendly, efficient, painless and he has lots of patience with someone technically challenged like me! Thank you Mark Rickman

Sun Tui

Love working with Mark and Sue - 100% trustworthy, efficient and reliable.

Charlie Holgate

Phew, thank you for restoring my e mails where BT failed!

Mark Watts

Mark’s tenacity meant he saved us throwing away a perfectly gd laser printer and cartridge that wouldn’t play with my computer. Thanks

Christine Bridson

MR Computing were recommended to me by a couple of different friends, and now I know why. Being a technophobe, I just wanted to upgrade my desktop without any stress, and that is what MR Computing did for me. Can't believe I put up with my old computer so long! Mark and Sue kept in touch via email and phone in "choices" stage, and arranged an appointment to suit me. Arrived on time, and left everything running beautifully. Thank you.

Malcolm Bushell

Arrived on time , fixed problem efficiently and even sorted out some other things on laptop.
Couldn’t fault the service and would thoroughly recommend MR Computing .

Alison Mead

Fantastic service all the problems sorted very professionally and quickly ,no more shouting at the computer !!!

Alan Barter

Thank you Mark, very pleased with the laptop you obtained for me and for the smooth set up and transfer of data, much appreciated. Alan Barter

Jo Pierpoint

A fast, friendly and reliable service from a local company.

Simon Eden

My PC failed to connect to the Internet. I contacted Mark over the weekend and he very kindly helped identify the problem with the DNS settings. Without his help I would have been completely stuck. His help was invaluable and I would not hesitate to recommend his company in the future. Thank you Matk.
Simon.. Warlingham, Surrey.

Jacqui Tidey

We have used mr computing over the years and have received a range of support from Mark and Sue. Service is always quick and efficient. We are always provided with excellent communication -updates via messages throughout the repair process and a genuinely warm, local service. Can't recommend highly enough!

Nina Cooper

Great service - my mac is working far more efficiently. I will definitely be using you the next time my mac plays up.

Eleanor Tremeer

Excellent service: Mark really goes the extra mile in fixing technical problems. Super helpful, makes you feel at ease, and very responsive. 10/10!

Mario Cataldo

As soon as I saw MR Computing's little car parking up in my driveway I knew that my problems would be solved! I have used Mark and Sue in the past and do not hesitate to use them again or recommend them to anyone who needs professional and personalised support for their PC. Great, friendly and professional services and all at a good price. What more do you need?

Mike Greenaway

Many thanks for completing such a successful job for us recently. We are overjoyed with how well everything is working and how easy it has been to adapt thanks to all your good advice and painstaking work. It has all been most satisfactory from start to finish and we were delighted when Mark arrived with his friendly, confident and efficient manner. That was wonderful after we had twice been badly let down by larger companies whose installers were unable to complete their work leading us to return both laptops with some difficulties. We first spotted your welcome advertisement in our local newsletter and were most interested in your website remarks about large companies which rang bells for us. Then we spotted your Smart car which is one of our favourites and that convinced us to contact you. We are so pleased we did and wish both of you all the best for your business and everything else.

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